Careers

The Commercial Innovation Manager will support the development of a pipeline of research opportunities through various avenues to drive commercial utilization of the ISS National Laboratory. The focus area will be technology development, specifically in biological sciences, including pharmaceuticals, tissue engineering, and regenerative medicine.

This position will work with commercial partners for funding and research opportunities and is nationally focused. Although aerospace and non-space sectors are pursued, the emphasis is on non-traditional industries that may use the conditions in low Earth orbit (LEO). The Commercial Innovation Manager will support strategic efforts and seek to leverage the ISS as a testing ground for future products, possibly manufactured in space. Customers may include large corporations, start-ups driven through various channels, including accelerator agencies. The Commercial Innovation Manager will also work with payload developers as collaborators in the research efforts. The Commercial Innovation Manager will make frequent presentations to prospective partners, conference and webinar presentations, and host workshops.

This position reports to the VP, Programs & Partnerships and will be part of the team of other commercial innovation leaders for strategy development, identifying market opportunities and value propositions. This position is required to develop and foster strong working relationships with external business partners, collaborators in other government agencies, and industry groups that may benefit from access to LEO.

Required:

•    Advanced degree in Science, Engineering, or Business

•    Experience in technology development, advanced materials, or physical sciences

•    Excellent written and spoken communication skills

•    Travel up to 50% of the time

Desired:

•    Advanced science degree (PhD)

•    3+ years’ experience in a related business development role

•    Knowledge of space-based research is a plus

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Summary:

This position is responsible for supporting the Commercial Innovation Managers in securing strategic flight projects and directly driving utilization projects.  Goals will be established to focus on supporting the generation of key accounts and managing the acquisitions of smaller utilization projects.

The sales cycle will include translation of space-based capabilities and features (the vantage point of the station, microgravity, vacuum, temperature extreme, radiation, etc.) to research and technology demonstration projects in non-space sectors. Presentations to build awareness and educate non-traditional users on why they should use the ISS NL will be required at the first stages.  As opportunities progress, the following steps include establishing one-to-one meetings where the Managers may bring in other subject matter experts, including science and operational internal or external resources.

This position will support the Commercial Innovation Manager for capturing strategy development, identifying new targets of opportunity, and generating CASIS' value propositions.

This position is required to develop, cultivate and foster strong working relationships with external business partners; manage customer relationships, and collaborate as needed with all other CASIS departments.

Accountabilities:

Customer/Principal Investigator and Commercial Implementation Partner relationship management

Support the Commercial Innovation Managers on capturing new customers that will benefit from research on the International Space Station US National Laboratory, assist with qualifying leads, and develop resources.

Schedule meetings with potential customers and present the CASIS value proposition and potential partnerships for flight opportunities.

Act as the customer relationship lead and support the orchestration of internal teams comprised science, portfolio, and operations personnel to mature opportunities and plans for customer contacting and capture.

Manage multiple flight projects/programs efficiently and professionally.

Maintain accurate program data, deliverable items, and material records using the internal CRM tool (Salesforce).

Support fundraising activities as needed.

Support conferences and events.

Travel up to 25% of the time.

Desired Skills and Knowledge:

2+ years experience in a related business development/customer management role

Knowledge of space-based research is a plus

Excellent communication skills as well project management and planning skills

BS Degree in Science, Engineering, and Business desired, others considered based on professional experience.

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Oversees, coordinates, and manages the operational and logistical aspects of CASIS-sponsored ISS payloads and other projects as assigned. Leads payload utilization, prioritization, and ISS National Lab resource management efforts. Serves as liaison between principal investigators, commercial entities, implementation partners, NASA points of contact, and CASIS functional areas. Reviews status of projects, manages schedules and conducts technical meetings. Develops mechanisms for monitoring project progress and intervention and problem-solving. Supports and coordinates planning, scheduling, budgeting, implementation, and payload integration from pre-flight to post-flight.

Travel: The candidate must be willing to travel approximately 10% of the time

Responsibilities: 

• Manage the Resource Utilization and Planning System (RUPS), which includes ISS NL resource allocation, preparing for and presenting at the RUPS Working Group, and maintaining and upgrading the code behind RUPS.
• Development of ISS NL Research Plans and planning products
• Reviews status of projects, manages schedules and conducts technical meetings on behalf of the Director of Payload Operations.
• Provide customer service and liaison between principal investigators, commercial entities, implementation partners, NASA points of contact, and CASIS functional areas.
• Support potential Principal Investigators of the ISS U.S. National Laboratory in developing proposals by utilizing the Implementation Partner Portal.
• Conduct operations feasibility and ISS utilization reviews on behalf of the payload operations department.
• Provide project management and oversight to support the development and implementation of spaceflight projects to the ISS.
• Assist in the development of experiment-related documents and other payload products required for technical integration of payload hardware and other materials to be flown to the ISS.
• Participate in NASA meetings in support of research planning and payload integration activities.
• Support and attend technical conferences and outreach events as required.

Required:

Minimum 5 years of work-related experience with NASA Research Integration or payload development experience.

A bachelor's degree in engineering, or a related field, or the equivalent combination of education and experience.

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